Use of Service
Your personal information
Prior to your use of the Service, we may request certain personal information about yourself, including, but not limited to, your: first name and last name; email address; telephone number and organization information. Such personal information is considered “Personal Data,” which means information that can directly or indirectly identify you.
When handling this data and other data regarded personal, we commit to adhering to the GDPR principles and make sure that your data is processed lawfully, fairly and transparently and on your request, we will provide you with complete insight into how you data will be processed by whom, and why.
Your data will be stored only for as long as necessary, and we will ensure appropriate security.
Your personal information remains your property at all times, subject to the permissive uses granted hereunder.
How we use your personal information
Personal Data, submitted to us through our apps or website will be used for the following:
- administering our website, application and business;
- personalizing our website tools and/or databases for you;
- enabling your use of the Service;
- sending you software or software tools purchased through our app or website;
- supplying the Service to you;
- sending statements, invoices, and payment reminders to you, and collecting payments from you;
- sending you non-marketing communications;
We will not, without your express consent, supply your Personal Data to any third party for their or any other third party’s direct marketing.
Personal Data will be stored in the cloud. Personal Data will be stored in a manner that ensures appropriate security, integrity and confidentiality and secured against unauthorized processing, accidental loss, destruction or damage. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Personal Data. We will store the Personal Data you provide on our secure (password and firewall-protected) AWS server.
Upon your written request, you will be provided with the ability to access your Personal Data to verify its accuracy, download it in an easily-portable format or request a copy of your Personal Data being processed. Personal Data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
If you object to the processing of your Personal Data, you agree to the termination of the Service in the event that we determine, in our sole discretion, that we are unable to perform the Service due to your objection to the processing of your Personal Data. This objection right is given free of charge, although we may charge a reasonable fee for repetitive requests, manifestly unfounded or excessive requests for additional copies of information you request. Upon termination of the Service for any reason, and upon your written request, your Personal Data may be erased. Additionally, you have the right at any time to demand that inaccurate or incomplete Personal Data are erased or rectified.
Upon your request we will, within one month of receiving your written request, provide such requested information. In the event we fail to meet this deadline, you may complain to the governing Data Protection Authority and may seek a judicial remedy. In the event we receive a large number of requests, or complex requests, the time limit may be extended by two additional months.
Disclosing your Personal Data
We may disclose your Personal Data to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors, subsidiaries or parent companies as reasonably necessary for the purposes set out in this Policy. We may disclose your personal information:
to the extent that we are required to do so by law;
to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
Except as provided in this Policy, we will not provide your Personal Data to third parties.
We do collect IP addresses of devices accessing the Service in our server logs, as well as information like internet domains, the date and time of a visit, and the pages accessed on the Service. This information is used solely for diagnostic and analytical purposes in order to improve the Service.